PRODUCTION
As soon as you place an order, our team start working tirelessly on it so you get your item as soon as possible. Now, since we make some of our products after you order, it may take some time for us to ship it. It may take 5 to 7 days for your order to reach you. If your item still hasn’t been dispatched, we’ve probably contacted you already. If not, you know where to hit us help@layerstop.com
SHIPPING & DELIVERY
SHIPPING COSTS
We’re going to be straight with you. All our products are shipped free of charge, unless your total cart value is below ₹499. In such case, a nominal shipping charge of ₹50 will be added to the total order value.
DELIVERY CHANNELS
We rely on a whole bunch of shipping partners like FedEx, Delhivery, etc to get your order to you. All our services are track-able and most of them deliver across the country. You’ll get a tracking ID once we dispatch your order, and you can track it anytime, anywhere. In some cases, your address shall be non-deliverable, and someone from our customer care team will call you to tell you how sad and sorry we are.
DELAYED DELIVERY
In case your order hasn’t reached you in the time it should, you should track it. You can contact our shipping partners directly with your tracking ID as reference (which is slightly easier for you) or you can mail us.